Teams running support, HR & operations

SimsonDesk: One workspace for tickets, people and projects.

A work-management platform that brings support tickets, HR, CRM, projects, invoicing and WhatsApp conversations into one place, so your team stops switching between tools.

Why teams choose SimsonDesk

Built around how the work really gets done

Support that stays organised

Ticketing with workflows keeps every request tracked from raised to resolved.

People operations included

Attendance, HR administration and bulk communication live beside the rest of your work.

Customers and revenue connected

CRM and invoicing sit next to the work being delivered.

Projects and bugs together

Track delivery and software defects in the same workspace.

Conversations where customers are

WhatsApp workflows and notifications reach people on the channel they use.

Documents on demand

Generate standard documents from templates instead of rebuilding them each time.

Modules & capabilities

Everything in SimsonDesk

Support & service

  • Ticketing and workflows
  • Grievance management
  • WhatsApp workflows and notifications

People

  • Attendance
  • HR administration
  • Bulk email

Customers & finance

  • CRM
  • Invoicing
  • Document generation

Delivery

  • Project tracking
  • Bug tracking
Security & compliance

Built and run to recognised standards

Simson Softwares
A product ofSimson Softwares Private Limited
  • ISO 27001Certified
  • ISO 27701Certified
  • OWASP Top 10Compliant
  • SOC 2Ready
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See SimsonDesk in action

Tell us about your business. We will arrange a walkthrough tailored to your workflow.

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