Teams running support, HR & operations
SimsonDesk: One workspace for tickets, people and projects.
A work-management platform that brings support tickets, HR, CRM, projects, invoicing and WhatsApp conversations into one place, so your team stops switching between tools.
Why teams choose SimsonDesk
Built around how the work really gets done
Support that stays organised
Ticketing with workflows keeps every request tracked from raised to resolved.
People operations included
Attendance, HR administration and bulk communication live beside the rest of your work.
Customers and revenue connected
CRM and invoicing sit next to the work being delivered.
Projects and bugs together
Track delivery and software defects in the same workspace.
Conversations where customers are
WhatsApp workflows and notifications reach people on the channel they use.
Documents on demand
Generate standard documents from templates instead of rebuilding them each time.
Modules & capabilities
Everything in SimsonDesk
Support & service
- Ticketing and workflows
- Grievance management
- WhatsApp workflows and notifications
People
- Attendance
- HR administration
- Bulk email
Customers & finance
- CRM
- Invoicing
- Document generation
Delivery
- Project tracking
- Bug tracking
Security & compliance
Built and run to recognised standards

A product ofSimson Softwares Private Limited
- ISO 27001Certified
- ISO 27701Certified
- OWASP Top 10Compliant
- SOC 2Ready
Get started
See SimsonDesk in action
Tell us about your business. We will arrange a walkthrough tailored to your workflow.
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