SATAOnline: Policies, hospitals and claims, connected.
Health insurance administration software for TPAs and health brokers: policy data, ID cards, hospital networks, cashless pre-authorisation, scrutiny, billing and settlement in one web application.
Built around how the work really gets done
Policy data, handled
Import by hand or by file, endorse members, track renewals and keep data ready for the claims team.
Claims from intimation to settlement
One workflow for cashless and reimbursement claims, scrutiny, queries, approval or denial.
Hospital network management
Registration, packages and rates, discounts, credit limits and terms in one record.
Portals for everyone
Hospitals, corporates, brokers, agents and customers see status and reports through your website login.
Documents and messaging
File processing is electronic, with integrated SMS and email at every stage.
Adapts to you
Configurable for your processes, with multi-currency accounts built in.
Everything in SATAOnline
Data processing
- Policy import: manual or file based
- ID card preparation, with photo scanning or smart cards
- Endorsements by entry or Excel/CSV
- Renewal tracking
Hospital networking
- Hospital registration
- Packages and rates
- Discounts, credit limits and terms
- Fee and security collections
Claims & scrutiny
- Claim ID generation
- Cashless pre-authorisation
- Document receipt and attachment
- Scrutiny checklists, queries and audit
- Settlement or denial letters with reasons
Billing & accounts
- Billing of approved claim amounts
- Sum-insured and limit checks
- Final check before accounts
Technology: .NET Core 8 (C#) · Microsoft SQL Server 2022 · HTML, PDF and Excel reports
SATAOnline questions
How does SATAOnline benefit a TPA?
It lowers the cost of processing claims, improves data security and helps you meet regulatory standards, while giving partners self-service access.
Can SATAOnline be integrated with our TPA website?
Yes. As a web application it links to your website login, so hospitals, corporates, brokers, agents and customers can check status and reports themselves, and policyholders are notified at each claim stage.
What does SATAOnline include?
Insured and policy data, e-cards, hospital network management, cashless pre-authorisation, claims scrutiny and administration, billing, accounting and 360° reporting.
Built and run to recognised standards
- ISO 27001Certified
- ISO 27701Certified
- OWASP Top 10Compliant
- SOC 2Ready
See SATAOnline in action
Tell us about your business. We will arrange a walkthrough tailored to your workflow.
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